--- title: "IT Support Articles | Technology On Call Blog" description: "IT support, computer troubleshooting, and small business technology articles from Technology On Call." lang: en json-ld: | [ { "@context": "https://schema.org", "@type": [ "LocalBusiness", "ProfessionalService" ], "@id": "https://technologyoncall.com/#business", "name": "Technology On Call", "alternateName": "The Tech Doctor", "url": "https://technologyoncall.com/", "logo": "https://technologyoncall.com/favicon.png", "image": "https://technologyoncall.com/og.png", "description": "Technology consultant for small business — we make technology, marketing, and AI work for small businesses in Connecticut so you can stop fighting your tools and get back to running your business.", "telephone": "+1-860-408-9066", "email": "help@technologyoncall.com", "priceRange": "$$", "currenciesAccepted": "USD", "paymentAccepted": "Cash, Credit Card, Check, ACH", "address": { "@type": "PostalAddress", "addressLocality": "Granby", "addressRegion": "CT", "postalCode": "06035", "addressCountry": "US" }, "geo": { "@type": "GeoCoordinates", "latitude": 41.9528, "longitude": -72.7895 }, "hasMap": "https://www.google.com/maps/place/Granby,+CT+06035", "openingHoursSpecification": [ { "@type": "OpeningHoursSpecification", "dayOfWeek": [ "Monday", "Tuesday", "Wednesday", "Thursday", "Friday" ], "opens": "08:00", "closes": "18:00" } ], "contactPoint": [ { "@type": "ContactPoint", "telephone": "+1-860-408-9066", "email": "help@technologyoncall.com", "contactType": "customer service", "areaServed": "US", "availableLanguage": [ "English" ] } ], "founder": { "@type": "Person", "name": "Paul Berg", "jobTitle": "Owner & Tech Doctor" }, "areaServed": [ { "@type": "State", "name": "Connecticut" } ], "sameAs": [ "https://www.facebook.com/paullberg", "https://www.linkedin.com/in/technologyoncall/", "https://www.youtube.com/@TechOnCall", "https://www.youtube.com/channel/UC4HAzLK0M7zTYw9sd2yoKPA" ] }, { "@context": "https://schema.org", "@type": "Organization", "@id": "https://technologyoncall.com/#organization", "name": "Technology On Call", "alternateName": "The Tech Doctor", "url": "https://technologyoncall.com/", "logo": "https://technologyoncall.com/favicon.png", "email": "help@technologyoncall.com", "telephone": "+1-860-408-9066", "founder": { "@type": "Person", "name": "Paul Berg" }, "sameAs": [ "https://www.facebook.com/paullberg", "https://www.linkedin.com/in/technologyoncall/", "https://www.youtube.com/@TechOnCall", "https://www.youtube.com/channel/UC4HAzLK0M7zTYw9sd2yoKPA" ] }, { "@context": "https://schema.org", "@type": "WebSite", "@id": "https://technologyoncall.com/#website", "url": "https://technologyoncall.com/", "name": "Technology On Call", "publisher": { "@id": "https://technologyoncall.com/#organization" }, "inLanguage": "en-US" }, { "@context": "https://schema.org", "@type": "Organization", "@id": "https://technologyoncall.com/#organization", "name": "Technology On Call", "alternateName": "The Tech Doctor", "url": "https://technologyoncall.com", "logo": { "@type": "ImageObject", "url": "https://technologyoncall.com/favicon.png", "width": 512, "height": 512 }, "image": "https://technologyoncall.com/og.png", "email": "help@technologyoncall.com", "telephone": "+1-860-408-9066", "founder": { "@type": "Person", "name": "Paul Berg" }, "foundingLocation": { "@type": "Place", "address": { "@type": "PostalAddress", "addressLocality": "Granby", "addressRegion": "CT", "addressCountry": "US" } }, "sameAs": [ "https://www.facebook.com/paullberg", "https://www.linkedin.com/in/technologyoncall/", "https://www.youtube.com/@TechOnCall" ] }, { "@context": "https://schema.org", "@type": "ProfessionalService", "@id": "https://technologyoncall.com/#business", "name": "Technology On Call", "alternateName": "The Tech Doctor", "description": "Small business technology support, website design, marketing, SEO, and AI solutions in Granby, CT and surrounding areas.", "url": "https://technologyoncall.com", "logo": "https://technologyoncall.com/favicon.png", "image": "https://technologyoncall.com/og.png", "telephone": "+1-860-408-9066", "email": "help@technologyoncall.com", "address": { "@type": "PostalAddress", "streetAddress": "3 Murthas Way, Apt 317", "addressLocality": "Granby", "addressRegion": "CT", "postalCode": "06035", "addressCountry": "US" }, "contactPoint": { "@type": "ContactPoint", "telephone": "+1-860-408-9066", "email": "help@technologyoncall.com", "contactType": "customer service", "areaServed": "US", "availableLanguage": [ "English" ] }, "areaServed": { "@type": "GeoCircle", "geoMidpoint": { "@type": "GeoCoordinates", "latitude": 41.9548, "longitude": -72.7901 }, "geoRadius": "50000" }, "founder": { "@type": "Person", "name": "Paul Berg", "jobTitle": "Owner & Tech Doctor" }, "priceRange": "$$", "openingHours": "Mo-Fr 08:00-18:00", "sameAs": [ "https://www.facebook.com/paullberg", "https://www.linkedin.com/in/technologyoncall/", "https://www.youtube.com/@TechOnCall" ], "makesOffer": [ { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Small Business IT Support" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Website Design" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Website Development" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "SEO" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Marketing Strategy" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Computer Networking" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "AI Solutions" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Database Development" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Drone Video Production" } }, { "@type": "Offer", "itemOffered": { "@type": "Service", "name": "Virtual Tours" } } ] }, { "@context": "https://schema.org", "@type": "WebSite", "@id": "https://technologyoncall.com/#website", "name": "Technology On Call", "url": "https://technologyoncall.com", "publisher": { "@id": "https://technologyoncall.com/#organization" }, "potentialAction": { "@type": "SearchAction", "target": "https://technologyoncall.com/?q={search_term_string}", "query-input": "required name=search_term_string" } }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "@id": "https://technologyoncall.com/blog/category/it-support#breadcrumb", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://technologyoncall.com/" }, { "@type": "ListItem", "position": 2, "name": "Blog", "item": "https://technologyoncall.com/blog" }, { "@type": "ListItem", "position": 3, "name": "IT Support", "item": "https://technologyoncall.com/blog/category/it-support" } ] } ] --- ![Revisit consent button](https://cdn-cookieyes.com/assets/images/revisit.svg) We value your privacy We use cookies to enhance your browsing experience, serve personalised ads or content, and analyse our traffic. By clicking "Accept All", you consent to our use of cookies. Customise Reject All Accept All Powered by[](https://www.cookieyes.com/product/cookie-consent/?ref=cypbcyb&utm_source=cookie-banner&utm_medium=fl-branding) Customise Consent Preferences ![](https://cdn-cookieyes.com/assets/images/close.svg) We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below. The cookies that are categorised as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... Show more NecessaryAlways Active Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data. - Cookie \_\_cf\_bm - Duration 1 hour - Description This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. - Cookie VISITOR\_PRIVACY\_METADATA - Duration 6 months - Description YouTube sets this cookie to store the user's cookie consent state for the current domain. - Cookie cookieyes-\* - Duration 1 year - Description CookieYes sets this cookie for consent solution management. Functional Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features. - Cookie VISITOR\_INFO1\_LIVE - Duration 6 months - Description A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. - Cookie ytidb::LAST\_RESULT\_ENTRY\_KEY - Duration Never Expires - Description The cookie ytidb::LAST\_RESULT\_ENTRY\_KEY is used by YouTube to store the last search result entry that was clicked by the user. This information is used to improve the user experience by providing more relevant search results in the future. Analytics Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc. - Cookie \_ga\_\* - Duration 1 year 1 month 4 days - Description Google Analytics sets this cookie to store and count page views. - Cookie \_ga - Duration 1 year 1 month 4 days - Description Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. - Cookie session-id - Duration 1 hour - Description Amazon Pay uses this cookie to maintain a "session" that spans multiple days and beyond reboots. The session information includes the identity of the user, recently visited links and the duration of inactivity. - Cookie YSC - Duration session - Description YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. Performance Performance cookies are used to understand and analyse the key performance indexes of the website which helps in delivering a better user experience for the visitors. No cookies to display. Advertisement Advertisement cookies are used to provide visitors with customised advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns. - Cookie \_\_Secure-YNID - Duration 6 months - Description YouTube cookie used to protect user security and prevent fraud, especially during the login process. - Cookie \_\_Secure-ROLLOUT\_TOKEN - Duration 6 months - Description YouTube sets this cookie to manage feature rollout and experimentation. It helps Google control which new features or interface changes are shown to users as part of testing and staged rollouts, ensuring consistent experience for a given user during an experiment. - Cookie \_\_Secure-YEC - Duration past - Description Description is currently not available. Uncategorised Other uncategorised cookies are those that are being analysed and have not been classified into a category as yet. - Cookie \_\_dpl - Duration 7 days - Description Stores consent preferences and privacy choices, remembers selections across visits, enabling compliant cookie behavior, streamlined functionality, and improved user experience. Reject All Save My Preferences Accept All Powered by[](https://www.cookieyes.com/product/cookie-consent/?ref=cypbcyb&utm_source=cookie-banner&utm_medium=sl-branding) [Skip to main content](#main-content) [![Technology On Call — "Online Or At Your Door"](/assets/toc-logo-og-D75giZ5W.png)](/) [Home](/)[About](/about)[Services](/services)[Web & Media](/web-media)[Blog](/blog)[Contact](/contact) [860-408-9066](tel:860-408-9066)[](tel:860-408-9066) [Join a Meeting](https://toc.screenconnect.com) Search… ⌘K ![](/assets/hero-services-DHU95jny.jpg) Blog Category # IT Support Real-world IT support tips for home users and small businesses in Connecticut. 1. [Home](/) 2. [Blog](/blog) 3. IT Support [All articles](/blog) [ ![Managed IT Services vs. Hourly IT Support: Which Is Right for Your CT Business?](https://erucrvnsrebzwinakaxk.supabase.co/storage/v1/object/public/blog-images/auto/managed-it-vs-hourly-fix.jpg) IT Support May 16, 2026 · 4 min read ## Managed IT Services vs. Hourly IT Support: Which Is Right for Your CT Business? Hourly support feels cheaper until the third invoice. Here's an honest comparison of managed IT services vs. break-fix for CT small businesses. Read article ](/blog/managed-it-services-vs-hourly-it-support-connecticut) [ ![What Does a Managed IT Provider Actually Do? (A Plain-English Guide for CT Businesses)](https://erucrvnsrebzwinakaxk.supabase.co/storage/v1/object/public/blog-images/auto/what-does-a-managed-it-provider-do-fix.jpg) IT Support May 16, 2026 · 4 min read ## What Does a Managed IT Provider Actually Do? (A Plain-English Guide for CT Businesses) MSP. RMM. EDR. The acronyms hide a simple job: keep your business running. Here's what a Connecticut managed IT provider actually does each week. Read article ](/blog/what-does-a-managed-it-provider-do-connecticut) [ ![The 12-Point Cybersecurity Checklist Every Connecticut Small Business Needs in 2026](https://erucrvnsrebzwinakaxk.supabase.co/storage/v1/object/public/blog-images/auto/small-business-cybersecurity-checklist-fix.jpg) IT Support May 16, 2026 · 5 min read ## The 12-Point Cybersecurity Checklist Every Connecticut Small Business Needs in 2026 You don't need an enterprise SOC. You need 12 basics done well. Here's the cybersecurity checklist we use with every CT small business client. Read article ](/blog/small-business-cybersecurity-checklist-connecticut) [ ![How Much Does Small Business IT Support Cost in Connecticut?](https://erucrvnsrebzwinakaxk.supabase.co/storage/v1/object/public/blog-images/small-business-it-support-cost-connecticut.jpg) IT Support May 5, 2026 · 6 min read ## How Much Does Small Business IT Support Cost in Connecticut? Straightforward Connecticut pricing for hourly, project, and managed IT support — what drives cost, hidden fees to watch, and the questions to ask before you hire. Read article ](/blog/small-business-it-support-cost-connecticut) [ ![5 Signs Your Small Business Needs Better Technology](https://erucrvnsrebzwinakaxk.supabase.co/storage/v1/object/public/blog-images/5-signs-your-business-needs-better-technology.jpg) IT Support April 1, 2026 · 5 min read ## 5 Signs Your Small Business Needs Better Technology Slow boots, duplicate entry, sketchy remote access—small tech annoyances steal hours. Spot five signs your business needs better technology and what to fix first. Read article ](/blog/5-signs-your-business-needs-better-technology) [ ![Small Business Cybersecurity: 6 Things to Do This Week](https://erucrvnsrebzwinakaxk.supabase.co/storage/v1/object/public/blog-images/small-business-cybersecurity-basics.jpg) IT Support February 1, 2026 · 6 min read ## Small Business Cybersecurity: 6 Things to Do This Week Six practical security steps any small business can finish this week: enable MFA, use a password manager, set automated backups, keep updates current, train staff on phishing, and have an IT contact. Read article ](/blog/small-business-cybersecurity-basics) ![Technology On Call](/assets/toc-logo-og-D75giZ5W.png) Online Or At Your Door Paul Berg — Tech Doctor Technology, marketing, and AI solutions for home-based, small, and medium-sized businesses. [](https://www.facebook.com/paullberg)[](https://www.linkedin.com/in/technologyoncall/)[](https://www.youtube.com/@TechOnCall?sub_confirmation=1) [Subscribe on YouTube](https://www.youtube.com/@TechOnCall?sub_confirmation=1) Tech tips by email Subscribe Double opt-in — we'll send a confirmation link. No spam, unsubscribe anytime. ### Quick Links [Home](/)[About](/about)[Services](/services)[Web & Media](/web-media)[Blog](/blog)[Contact](/contact) [Join a Meeting](https://toc.screenconnect.com) ### Contact [ 860-408-9066](tel:860-408-9066)[ help@technologyoncall.com](mailto:help@technologyoncall.com) Granby, CT 06035 [Serving all of Connecticut](/service-area) © 2026 Technology On Call. All rights reserved. [Privacy Policy](/privacy)[Terms of Service](/terms)[Disclaimer](/disclaimer) [Website by Technology On Call](https://technologyoncall.com) [](/admin "Admin")